Recent launches, in roughly the order we shipped them.

Bayan Wallet — a regional e-wallet rebuild

Bayan came to us with a wallet app that converted poorly at signup and a marketing site that did not feel like the same brand. We redesigned both, paid careful attention to the onboarding flow, and embedded a contextual help layer that replaced their old support deflection page.

Outcome: activation up 47% in the first sixty days post-launch, support tickets down 22%, and a brand line their team is comfortable defending.

• Discovery and customer research in Penang and Kuala Lumpur
• Rebuilt onboarding flow with reduced friction at KYC
• Headless marketing site on Sanity + Astro

Tropika Realty — map-led property discovery

Tropika is a boutique KL property agency that needed to compete with the big portals. We built them a headless portal with map-led discovery, instant viewing booking, and bilingual (BM and EN) lead capture wired straight into their CRM.

Outcome: 3.4x lead volume in the first quarter compared to the legacy WordPress site it replaced.

• Mapbox-driven discovery with filter persistence
• Bilingual content workflow on Strapi
• HubSpot CRM sync with attribution

Kompas OS — Series A ready

Kompas OS is a homegrown project management SaaS that had outgrown its early-stage brand. We rebranded, redesigned the marketing site, and refreshed the application shell ahead of their Series A round.

Outcome: trial signups up 62% in two months, average activation time from signup to first project halved.

• Full brand refresh including typography and motion
• Next.js marketing site, Tailwind + headless Sanity
• Application shell redesigned, internal design tokens shipped

Maison Sembilan — editorial commerce

Maison Sembilan is a heritage Malaysian fashion house with a flagship in Pavilion. They wanted an online experience that felt as considered as their boutique. We migrated them from Magento to Shopify Plus, designed a shoppable lookbook system, and shipped a members area that rewards customers with private access to new drops.

Outcome: 38% lift in average order value and a 4.2x increase in newsletter signups within the first six months.

Klinik Sembunyi — booking, queue, peace of mind

A multi-branch family clinic group asked us to move their entire booking workflow online. We designed a booking experience that shows live queue position, sends SMS confirmations, and lets receptionists override on the fly when a walk-in needs urgent care.

Outcome: a Net Promoter Score of 9.3, sustained over the first year of operation, and reception staff who actually thank us at the AGM.

Pijar Akademi — blended learning at scale

Pijar Akademi works with three Malaysian universities to deliver blended-learning programmes. We designed and built their learner-facing platform, with adaptive course pacing, instructor analytics, and offline-friendly content for students with patchy connectivity.

Outcome: 22,000 active learners in the first year, with course completion rates well above the national average for online courses.